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The latest
  • Made For Trade offers industry lifeline 

  • Natural building materials improve thermal performance of Ullswater farmhouse

  • Hansgrohe’s Installer Academy launches technical training courses

  • Superglass partners with The Pallet LOOP

  • Toolstation partners with Superscript to launch an insurance offering

  • What makes a good quality paint?

  • PB test drives the all-new Ford E-Transit Courier range

  • Keylite Roof Windows on specifying the right daylight solutions

  • Insulate roofs at rafter level in three steps with Knauf Insulation

  • Get organised with BUNKER: The ultimate storage solution

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  • List
  • How Made For Trade makes its customer service stand out

    |Date: 15 August, 2024
    How Made For Trade makes its customer service stand out

    How Made For Trade makes its customer service stand out

    Made For Trade stands tall in the fenestration industry, delivering great products with great service at ...

    Made For Trade stands tall in the fenestration industry, delivering great products with great service at a great price. As the sole manufacturer of the multi-award-winning Korniche Roof Lantern, Bi-fo ...

    15 August, 2024
    Read more
  • Fergus helps heating and plumbing company reach new heights

    |Date: 7 February, 2024
    Fergus helps heating and plumbing company reach new heights

    Fergus helps heating and plumbing company reach new heights

    Being a plumbing and heating business poses a significant challenge. Balancing hands-on work with adminis ...

    Being a plumbing and heating business poses a significant challenge. Balancing hands-on work with administrative tasks like scheduling, invoicing and customer communications can be overwhelming for on ...

    7 February, 2024
    Read more
  • Dispute Assist explains the benefits of ADR

    |Date: 6 September, 2023
    Dispute Assist explains the benefits of ADR

    Dispute Assist explains the benefits of ADR

    Settling customer disputes in court are a thing of the past with ADR, reveals Tracy Dilworth, senior disp ...

    Settling customer disputes in court are a thing of the past with ADR, reveals Tracy Dilworth, senior dispute resolution officer at Dispute Assist.  The average time to settle a civil claim through the ...

    6 September, 2023
    Read more
  • Rocket Door Frames: how to impress your customers

    |Date: 8 December, 2021
    Rocket Door Frames: how to impress your customers

    Rocket Door Frames: how to impress your customers

    THE WOW FACTOR and how to really impress your customers! It’s always great when your customers are satisf ...

    THE WOW FACTOR and how to really impress your customers! It’s always great when your customers are satisfied with your work, especially when they tell you so but if you’re on a job that involves doors ...

    8 December, 2021
    Read more
  • AG launches new interactive website informed by in-depth user experience research 

    |Date: 17 November, 2021
    AG launches new interactive website informed by in-depth user experience research 

    AG launches new interactive website informed by in-depth user experience research 

    AG – the leading manufacturer of paving and specialist building products - has invested in a brand new, i ...

    AG – the leading manufacturer of paving and specialist building products - has invested in a brand new, interactive website to make it easier for customers to access its comprehensive product range.  ...

    17 November, 2021
    Read more
  • Made for Trade raises the bar on customer service

    |Date: 28 September, 2021
    Made for Trade raises the bar on customer service

    Made for Trade raises the bar on customer service

    Made for Trade is raising the bar on customer service. Ever since Made for Trade was incorporated in 1979 ...

    Made for Trade is raising the bar on customer service. Ever since Made for Trade was incorporated in 1979, quality service has been an important part of the company ethos. Many tradespeople will have ...

    28 September, 2021
    Read more
  • Five expert tips for dealing with confrontational customers 

    |Date: 16 September, 2021
    Five expert tips for dealing with confrontational customers 

    Five expert tips for dealing with confrontational customers 

    A recent report by IronmongeryDirect looking at mental health in the construction industry found that abu ...

    A recent report by IronmongeryDirect looking at mental health in the construction industry found that abuse from customers was one of the leading causes of stress. To investigate this a little further ...

    16 September, 2021
    Read more
  • Ibstock Concrete sets the standard with new Customer Service Centre of Excellence

    |Date: 24 February, 2021
    Ibstock Concrete sets the standard with new Customer Service Centre of Excellence

    Ibstock Concrete sets the standard with new Customer Service Centre of Excellence

    As part of its commitment to deliver a first-class customer experience and enhance the value of its servi ...

    As part of its commitment to deliver a first-class customer experience and enhance the value of its service offering, Ibstock Concrete has launched a brand new Customer Service Centre of Excellence. B ...

    24 February, 2021
    Read more
  • IronmongeryDirect awarded outstanding achievement in customer satisfaction

    |Date: 18 January, 2021
    IronmongeryDirect awarded outstanding achievement in customer satisfaction

    IronmongeryDirect awarded outstanding achievement in customer satisfaction

    Leading specialist ironmongery supplier, IronmongeryDirect has been presented with the Outstanding Achiev ...

    Leading specialist ironmongery supplier, IronmongeryDirect has been presented with the Outstanding Achievement in Customer Satisfaction 2020 Award, by independent research company, In-House Research. ...

    18 January, 2021
    Read more

Featured video: Shurtape

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Featured video: Bond It

Featured video: Thompson’s

Latest features

  • PB test drives the all-new Ford E-Transit Courier range

    PB test drives the all-new Ford E-Transit Courier range

    1 June, 2025
    Read more...
  • Keylite Roof Windows on specifying the right daylight solutions

    Keylite Roof Windows on specifying the right daylight solutions

    1 June, 2025
    Read more...
  • Insulate roofs at rafter level in three steps with Knauf Insulation

    Insulate roofs at rafter level in three steps with Knauf Insulation

    1 June, 2025
    Read more...
  • Get organised with BUNKER: The ultimate storage solution

    Get organised with BUNKER: The ultimate storage solution

    1 June, 2025
    Read more...
  • Health: Continuing the conversation about suicide

    Health: Continuing the conversation about suicide

    31 May, 2025
    Read more...

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