customer service Archives - Professional Builder

How Made For Trade makes its customer service stand out
|Date: 15 August, 2024

How Made For Trade makes its customer service stand out
Made For Trade stands tall in the fenestration industry, delivering great products with great service at ...
Made For Trade stands tall in the fenestration industry, delivering great products with great service at a great price. As the sole manufacturer of the multi-award-winning Korniche Roof Lantern, Bi-fo ...
15 August, 2024
Read more
Fergus helps heating and plumbing company reach new heights
|Date: 7 February, 2024

Fergus helps heating and plumbing company reach new heights
Being a plumbing and heating business poses a significant challenge. Balancing hands-on work with adminis ...
Being a plumbing and heating business poses a significant challenge. Balancing hands-on work with administrative tasks like scheduling, invoicing and customer communications can be overwhelming for on ...
7 February, 2024
Read more
Dispute Assist explains the benefits of ADR
|Date: 6 September, 2023

Dispute Assist explains the benefits of ADR
Settling customer disputes in court are a thing of the past with ADR, reveals Tracy Dilworth, senior disp ...
Settling customer disputes in court are a thing of the past with ADR, reveals Tracy Dilworth, senior dispute resolution officer at Dispute Assist. The average time to settle a civil claim through the ...
6 September, 2023
Read more
Rocket Door Frames: how to impress your customers
|Date: 8 December, 2021

Rocket Door Frames: how to impress your customers
THE WOW FACTOR and how to really impress your customers! It’s always great when your customers are satisf ...
THE WOW FACTOR and how to really impress your customers! It’s always great when your customers are satisfied with your work, especially when they tell you so but if you’re on a job that involves doors ...
8 December, 2021
Read more
AG launches new interactive website informed by in-depth user experience research
|Date: 17 November, 2021

AG launches new interactive website informed by in-depth user experience research
AG – the leading manufacturer of paving and specialist building products - has invested in a brand new, i ...
AG – the leading manufacturer of paving and specialist building products - has invested in a brand new, interactive website to make it easier for customers to access its comprehensive product range. ...
17 November, 2021
Read more
Made for Trade raises the bar on customer service
|Date: 28 September, 2021

Made for Trade raises the bar on customer service
Made for Trade is raising the bar on customer service. Ever since Made for Trade was incorporated in 1979 ...
Made for Trade is raising the bar on customer service. Ever since Made for Trade was incorporated in 1979, quality service has been an important part of the company ethos. Many tradespeople will have ...
28 September, 2021
Read more
Five expert tips for dealing with confrontational customers
|Date: 16 September, 2021

Five expert tips for dealing with confrontational customers
A recent report by IronmongeryDirect looking at mental health in the construction industry found that abu ...
A recent report by IronmongeryDirect looking at mental health in the construction industry found that abuse from customers was one of the leading causes of stress. To investigate this a little further ...
16 September, 2021
Read more
Ibstock Concrete sets the standard with new Customer Service Centre of Excellence
|Date: 24 February, 2021

Ibstock Concrete sets the standard with new Customer Service Centre of Excellence
As part of its commitment to deliver a first-class customer experience and enhance the value of its servi ...
As part of its commitment to deliver a first-class customer experience and enhance the value of its service offering, Ibstock Concrete has launched a brand new Customer Service Centre of Excellence. B ...
24 February, 2021
Read more
IronmongeryDirect awarded outstanding achievement in customer satisfaction
|Date: 18 January, 2021

IronmongeryDirect awarded outstanding achievement in customer satisfaction
Leading specialist ironmongery supplier, IronmongeryDirect has been presented with the Outstanding Achiev ...
Leading specialist ironmongery supplier, IronmongeryDirect has been presented with the Outstanding Achievement in Customer Satisfaction 2020 Award, by independent research company, In-House Research. ...
18 January, 2021
Read more