A user of the global Spetz App reveals how he has used the technology to get his business off the ground. Professional Builder’s Lee Jones talks to Olanrewaju Banjo about winning more work.
In the fast-paced world of service provision – where consumers and prospective customers invariably require instant answers – online resources need to keep track. The developers of the Spetz app believe they’ve found the perfect formula for bringing together the homeowner in need with a tradesperson with just the right set of skills to help – and one of its users is very much in agreement.
“I first heard of Spetz through Facebook and, since I signed up, they’ve been a great support to our business,” enthuses Olanrewaju Banjo. His company, Magnate Resources, undertakes property renovation jobs in the Manchester area that encompasses the full general building package – as well as a contract cleaning business – and the ethos of the service he provides is in perfect step with the principles behind Spetz. “Many of my customers need the work done quickly – they simply can’t afford to wait – and that’s where the app is very useful,” he explains. “It can connect a property owner with the right person to do the job, in the correct location with what is, in my experience, an unrivalled speed.”
The benefits don’t stop there, however because, as Olanrewaju explains, there’s real benefits to the bottom line of his business: “We’ve actually won work of a high value through Spetz with a relatively small fee and have quite a high conversion rate from that first contact. I like the fact that we’re only charged when we’re actually in touch with the customer because it’s at that point that we’ve got the best chance of securing the work. We recently secured a contract worth £10,000 through Spetz, for example, and there’s been a number of smaller projects besides that. Not only that, but it allows me to be in control of exactly where I want to work because I can define the amount of miles I’m willing to travel, any locations I don’t want to travel to, and when I’m available.
For a busy service provider like Olanrewaju, it’s not just speed but the simplicity of the system that appeals: “Once you’ve registered it’s very easy to set up your profile and you can then start receiving calls from potential clients. Because everything can be managed through an app downloaded to your phone it’s actually a very straightforward and convenient concept.”
The Manchester-based tradesman is also full of praise for the support he receives, including a dedicated Spetz account manager. “There’s someone on hand if I need them and if I have any questions about the App and how it’s working for me. The loyalty programme has helped to save money by reducing the cost of calls and providing more value for money, for instance.”
Spetz is available across the UK. For further information visit https://www.spetz.co.uk/
For further information on Magnate Resources visit https://magnateresources.co.uk/
