Francine Wickham, Marketing Director at Fernox explains more about the importance of training and what to look for when selecting a course.
Staying in the know about the latest industry guidance, legislation and product innovations is the key to offering customers a top-quality service and improving on-site efficiency. Regardless of the task at hand, it is vital that professionals have a thorough understanding of what it takes to complete work to the highest industry standards, to ensure customers receive a reliable, good quality service. When it comes to heating and plumbing work, professionals need to be aware of a number of guidance documents.
Firstly, BS 7593:2019 provides clear guidance on the preparation, commissioning and maintenance of domestic central heating and cooling water systems. It looks to further educate the market on how to correctly clean, guard, protect, maintain and test systems to keep them working problem-free and at optimum efficiency.
In addition, the Benchmark Commissioning Checklist acts as documented evidence of correct boiler installation and servicing and encourages professionals to abide by the steps outlined in BS 7593:2019.
However, when new documentation is released it can be a daunting task to work out exactly what needs to be done in order to comply. It is therefore recommended that professionals turn to leading manufacturers who offer online, COVID-safe training materials that break down the guidance in an accessible and easy-to-digest way.
When choosing a training module, it is important to make sure that it includes how to comply with the latest guidance documents – as well as wider industry topics such as why water treatment is necessary, the importance of cleaning the central heating system and why in-line filters should be installed. Leading manufacturers will also provide an overview of their product portfolio and when to use each product – including how the latest innovations can assist with quick and easy compliance to BS 7593:2019 and the Benchmark Commissioning Checklist.
One such module is the Fernox Water Treatment Training course, that covers all of the above within a 20-minute online session. As it is quick to complete, the training can be easily fitted into the working day, so professionals do not need to take much time out.
Once completed, there is an opportunity to take a water treatment quiz – allowing participants to formalise their knowledge and receive a downloadable certificate (based upon answering a minimum of 70 per cent of the questions correctly). This certificate can be used to demonstrate to customers that they are committed to ensuring they are up-to-date with the latest best practices, techniques and modern technology available. It also shows that they have the in-depth knowledge to be able to service their system and provide solutions that will keep it working issue-free and at optimum efficiency.
When selecting a course, it is also important to check that the source is reliable and demonstrates best practice itself. For example, opting for training by a leading manufacturer that is associated with industry bodies shows that they are dedicated to maintaining high industry standards and top-quality working practices.
For instance, Fernox works closely with Chartered Institute of Plumbing and Heating Engineering (CIPHE) to educate individuals throughout their professional journey to try and raise the bar and eradicate rogue traders. They promote professionalism across the industry and work to ensure that best practices are always abided by.
Regularly completing online training is a fantastic way for professionals to further their knowledge of the industry and stay up to speed with the latest industry guidance. It also helps to offer customers a top-quality service by staying in the know about new and innovative products that can make compliance easier and quicker. Training can also introduce new techniques and ways of working that can save both time and money on site, making any time away from the tools even more worthwhile.
To find out more about online training and to take the Fernox Water Treatment Training Course, visit https://fernox.com/fernox-water-treatment-training/
