Glasscraft reveals new website to enhance customer experience

Glasscraft reveals new website to enhance customer experience

Now live at www.glasscraftglass.com, the site is designed with usability in mind, showcasing real photography of the Glasscraft team at work while providing a suite of everyday tools to help customers with specifications, quotes and also assist them in managing their orders faster.

“At its core, this website is built for the people who use it,” said Bob Norris, Managing Director at Glasscraft. “We’ve created something that works as hard as our customers do, and that means delivering practical, time saving tools that make the day-to-day easier.”

Among the new features is QuickQuote, an online quoting tool that allows builders and installers to get a guide price of our Hytherm product range in just a few clicks.

Hytherm itself is a major addition. The new range includes eight pre-specified sealed unit options designed to simplify glass selection across common performance requirements — including thermal insulation, solar control, acoustic comfort, and added security. Each unit is supported by clear product documentation, downloadable guides, and an easy-to-understand comparison matrix, helping users choose the right glass for each application.

Hytherm is all about removing the guesswork from specification,” added Bob. “Whether you’re an installer on-site or part of a sales team guiding homeowners through their options, Hytherm simplifies the process for everyone.”

Another highlight of the new site is the Glasscraft Order Tracker; a tool that gives customers instant visibility into their order’s production and delivery status. Designed to reduce the need for phone calls and follow ups, it puts order information at users’ fingertips, improving transparency and saving time.

Together, these new features represent more than just a digital upgrade, they reinforce Glasscraft’s commitment to supporting both new and long-standing customers with added value, better information, and smart tools that work on their schedule.

“This is the next step in our promise to deliver more than just glass,” said Bob. “We’re giving our customers tools that they can use every day,  to work faster, spec smarter, and buy with confidence.”


For further information on Glasscraft click here


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